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Shipping & Returns

Returns

Orange Kat is proud to provide you with quality products, but understand things don’t always work out. If for any reason you are not 100% satisfied with your purchase we will gladly accept any merchandise that has been unused, is still in it's original condition, and with all tags still attached within thirty (30) days of order ship date for a full refund. Contact Us to request an RMA number and get started. You will have to pay shipping one way. We ask that you allow ten to fourteen (3-5) business days for all returns to be processed once they have been received on our end. If you need to review your return or have any specific questions please Contact Us

Shipping

Turnaround

Many items are hand made to order. We do our best to ship all orders within 48 hours Monday - Friday 8am - 5pm.

Order Tracking

If a tracking # is provided by the shipping carrier, we will update your order with the tracking information.

Shipping Rates

The rate charged for the shipping of your order is based on your order details and your location. Before the final checkout page you will be shown what the cost of shipping will be. You will have a chance to not place your order at that time.

Back Orders

If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.